- Home
- Debt collection software
- Xero debt collection
Xero debt collection
Turn overdue Xero invoices into cash — automatically
Connect Xero in one click and Debtorinfo takes over the chasing: escalating reminders, credit-rating warnings, a debtor payment portal and legal escalation if it comes to that. No re-keying, no spreadsheets, and no commission on what you recover.
- 1-clickXero sync with unlimited entries
- 6 stepsof escalating, automated reminders
- 0%commission — you keep every dollar
Beyond Xero reminders
Xero tells you who owes you. Debtorinfo gets them to pay.
Your Xero aged receivables report shows exactly which invoices are overdue — but it can't make a customer prioritise your bill. Xero's built-in invoice reminders are friendly nudges from you, and customers who are already ignoring you tend to ignore those too.
Debtorinfo adds what's missing: a structured escalation from your business to a third party, and a real consequence for non-payment. When a debtor learns their A1 credit rating is about to be downgraded, your invoice moves to the top of their pile.
- Overdue Xero invoices sync straight into your Debtorinfo dashboard
- Automatic duplicate detection — no double-chasing
- Pick which customers to chase and which to leave alone
- Payments reconcile automatically with a full audit trail
Side by side
Xero on its own vs Xero with Debtorinfo
| Capability | Xero alone | Xero + Debtorinfo |
|---|---|---|
| Aged receivables visibility | Yes | Yes, synced in one click |
| Friendly reminders from your business | Yes | Yes — first two steps of the ladder |
| Third-party reminders and demand letters | No | Yes — four escalating steps from Debtorinfo |
| Credit-rating consequences and Credit Stop | No | Yes |
| Credit rating checks | No | Yes — unlimited on Platinum |
| Debtor payment plans via portal | Limited | Yes — card, POLi, bank transfer, payment plans |
| Disputes Tribunal and statutory demand support | No | Yes |
| Personalised terms of trade and PPSR support | No | Yes |
Set up in minutes
How Xero debt collection works with Debtorinfo
- 01
Connect Xero
Link your Xero organisation once. Overdue invoices and contacts appear in your dashboard within minutes.
- 02
Choose who to chase
Select the overdue accounts to collect. Leave out loyal customers or anyone you've already made arrangements with.
- 03
Approve the reminders
Friendly reminders in your name first, then escalating notices from Debtorinfo — each sent when you say so.
- 04
Get paid
Debtors pay you directly or set up a plan online. Ledgers reconcile and your reports update in real time.
Proof it works
Kiwi businesses recovering overdue invoices with Debtorinfo
Vets, medical centres, tradespeople, importers, contractors and builders up and down the country use Debtorinfo to recover what they are owed.
Debtorinfo is successful in prompting payments, we like it.
We love the Debtorinfo system — it works really well for us.
We have used it since it started. It’s brilliant.
When we need to collect a debt, we use Debtorinfo and it works brilliantly.
Questions
Xero debt collection FAQs
How does Debtorinfo connect to Xero?
Connect your Xero organisation from your Debtorinfo dashboard. Overdue invoices and debtor contacts sync across with one click, so there is no re-keying and no spreadsheets. You can also upload debtor files directly if you prefer.
Xero already sends invoice reminders. Why do I need Debtorinfo?
Xero’s built-in reminders are friendly nudges from your business. They work for customers who simply forgot. Debtorinfo picks up where they stop: a six-step escalating sequence that moves from your business to a third party, backed by credit-rating consequences, a Credit Stop, and options for phone negotiation and Disputes Tribunal claims.
Which invoices should I send from Xero to Debtorinfo?
You choose. Most subscribers start with accounts around 30 days or more past due, but you can include or exclude any customer. You stay in full control of who receives a reminder and when.
Do payments reconcile back to Xero?
Debtors pay you directly, and Debtorinfo reconciles ledgers automatically and keeps a full audit trail, so your receivables and Debtorinfo records stay in step.
What does the Xero debt collection integration cost?
Xero sync is included in your Debtorinfo subscription, from $29.95 + GST per month. There is no commission and no loading fee on any debt you recover.
Does Debtorinfo work with accounting systems other than Xero?
Yes. Debtorinfo also connects to practice management systems including SAM, Orion and Synergy, and we can usually connect to your management system if asked.
Related
Keep exploring
Your Xero receivables, finally under control
Connect Xero, choose your overdue accounts and let Debtorinfo do the chasing — from $29.95 + GST a month with no commission.