Debt collection software NZ
Get paid faster. Keep every dollar.
Debtorinfo is New Zealand's no-commission debt collection software. Sync overdue invoices from Xero, let a proven six-step reminder sequence do the chasing, and give debtors an easy way to pay. Every request is backed by real credit-reporting consequences.
- Unlimited collections, no loading fees and no commission
- Ready-written letters, forms and terms of trade, with nothing to set up
- Built-in credit rating checks, helping NZ businesses since 1996
From $29.95 + GST a month · NZ-based support on 0800 734 335
- 30+years helping NZ businesses get paid
- 0%commission on what you recover
- 6automated, escalating reminder steps
- 1-clickXero sync with unlimited entries
Ready to go, right out of the box
Everything you need to collect debt, included from day one
No consultants, no templates to write and no workflow to design. Connect your ledger and Debtorinfo's tried-and-tested system starts working for you straight away.
One-click Xero sync
Pull overdue invoices straight from Xero, or upload debtor files. SAM, Orion and Synergy are supported too.
IncludedSix-step reminder sequence
Ready-written emails and letters escalate from a friendly nudge to a Credit Stop, all sent automatically.
IncludedDebtor self-service portal
Debtors view their statement, pay in full or set up an approved payment plan without calling you.
IncludedCredit-rating leverage
Reminders carry real weight: debtors know an unpaid account affects their credit rating.
IncludedYou stay in control
Choose which customers enter the sequence, pause any account and decide when each step goes out.
IncludedLive dashboard & reports
See what's owed, what's recovered and who's in the sequence, updated in real time.
IncludedDocument & letter library
Credit applications, deferred payment agreements, quotes and job sheets, personalised to your industry.
PlatinumTerms of trade & PPSR
Become a secured creditor with proper terms of trade and PPSR registrations, so you're protected before you supply.
AvailableCredit rating checks
Check new customers before you extend credit and stop bad debtors moving from one business to the next.
Unlimited on PlatinumStatutory demands & disputes
When reminders aren't enough, escalate with statutory demand and Disputes Tribunal support.
Platinum discountsHealth & safety manual
A personalised health and safety manual for offices, workshops, shops and warehouses.
AvailableReal NZ support
Our New Zealand team is a phone call away on 0800 734 335. It's easy to use even if you're not technical.
Included
Product tour
From overdue invoice to money in the bank, in four steps
See how Debtorinfo takes the awkward, time-consuming work out of chasing payment.
Sync your ledgers
Connect Xero for one-click syncing with unlimited entries, or upload debtor files directly. New overdue accounts appear in your dashboard within minutes, with no re-keying and no spreadsheets.
Xero debt collection →Automate outreach
Personalised reminders move from a friendly reminder in your name, to third-party letters from Debtorinfo, to a credit rating warning and finally a Credit Stop. That last step lists the debtor in databases used by New Zealand banks and finance companies.
How the sequence works →Debtor self-service
Debtors log in to a secure, white-labelled portal where they can view their statement, pay in full or set up an approved payment plan without phoning your team. Payment is easier, so you get paid sooner.
Book a demo →Funds recovered and reported
Debtors pay you directly, so you keep 100% of what you recover. Ledgers reconcile automatically and your management reports update in real time, showing exactly where every dollar stands.
See plans & pricing →Product previews are illustrative. Names and figures are examples.
No-commission debt collection
Stop giving away a slice of every dollar you're owed
Traditional debt collection agencies usually take a percentage of every dollar they recover. Debtorinfo charges a flat monthly fee for unlimited collections, so the more you recover, the more you save.
Compare agencies, apps and Debtorinfo →*Illustrative commission rate; agency fees vary. Prices exclude GST.
Who it's for
Built for every New Zealand business that extends credit
If you invoice after the work is done, Debtorinfo helps you get paid on time.
Medical, dental & vet clinics
Recover unpaid patient and client accounts with reminders that protect the relationship.
Builders, trades & contractors
Chase progress payments and final invoices, with Construction Contracts Act and PPSR support.
Accountants, lawyers & advisers
Recover professional fees without damaging long-term client relationships.
Wholesalers & importers
Manage high-volume trade credit, with credit checks before you ship.
Automotive & MTA members
Workshops and dealers use Debtorinfo to collect on repairs and parts accounts.
Retail & trade groups
Trade group and business association members get Platinum for the Gold price.
Trusted by New Zealand businesses
“It works brilliantly”
When we need to collect a debt, we use Debtorinfo and it works brilliantly.
We have used it since it started. It’s brilliant.
We love the Debtorinfo system. It works really well for us.
Debtorinfo is successful in prompting payments, we like it.
Debt collection in New Zealand, made simple
Why NZ businesses choose Debtorinfo over a debt collection agency
Late payment is one of the biggest threats to small business cash flow in New Zealand. Most overdue accounts aren't bad debts. They're customers who need a timely, firm and professional prompt. Debtorinfo's debt collection software sends that prompt automatically, escalating step by step until the account is paid.
Unlike a traditional agency, Debtorinfo never takes commission. You pay one flat monthly fee for unlimited collections, debtors pay you directly, and your customer relationships stay in your hands. Our Xero debt collection integration means overdue invoices flow straight into the system.
Prevention matters as much as recovery. Debtorinfo's credit control tools include credit rating checks, enforceable terms of trade and PPSR registrations, so you're protected before you extend credit. Read our step-by-step guide on how to collect unpaid invoices in NZ, or explore all our products and services.
Frequently asked questions
How much does Debtorinfo cost?
Gold is $29.95 + GST a month and Platinum is $49.95 + GST a month. Both include unlimited collections with no loading fees, hidden costs or commission. Platinum adds unlimited documentation, unlimited credit checks and discounts on statutory demands.
Do you take commission on debt you recover?
No. Debtors pay you directly and you keep 100% of what you recover. You only pay your flat monthly subscription.
Does Debtorinfo work with Xero?
Yes. Connect Xero for one-click syncing of your debtor ledger, or upload debtor files directly. Debtorinfo also connects to practice management systems such as SAM, Orion and Synergy.
Do I control which customers receive reminders?
Yes. You decide which accounts enter the sequence and when each step is sent, and you can pause any account at any time.
How quickly can I get started?
Straight away. The reminder letters, forms and terms of trade are ready to use, so once your ledger is connected the system can start working for you.
Is it hard to use if I'm not technical?
No. Subscribers with limited computer experience find Debtorinfo easy to use, and our New Zealand team is a phone call away on 0800 734 335.